Office phones, run by the people who run your servers.
AOD Voice is a hosted phone system for small offices. We build it, patch it and answer for it. You keep your numbers and your carrier.
Or call 918-872-0657.
- Main line ringsA customer calls your published number.
- Menu answersPress 1 for scheduling, 2 for billing.
- Front desk groupThree desk phones and two mobile apps ring together.
- Nobody freeAfter 20 seconds the call moves on.
- Voicemail to emailThe message lands in the shared inbox as audio.
What an office gets
The planned launch set. Extensions and voicemail boxes work in our lab today. Everything marked planned is still being built, and no carrier is connected yet.
Extensions and ring groups
A number for each person, groups that ring together or in order, and transfers between them.
Menus and hours
A greeting with options, different routing after hours and on holidays.
Voicemail to email
Each mailbox can send the recording to one inbox or several.
Desk phones that set themselves up
One supported Yealink family. Plug it in and it pulls its own settings.
A phone app
Your extension on a mobile or a laptop, for people who are not at a desk.
Your own private system
Each customer is a separate tenant, built so another customer cannot register against, call into or see yours.
How it works
Three parties, each with one job.
| Who | Does what | You pay them for |
|---|---|---|
| Your carrier | Holds your phone numbers and connects calls to the public network. The account stays in your name. We will publish a tested carrier list before the pilot opens. | Numbers, minutes, 911 service |
| AOD Voice | Runs the phone system: extensions, routing, voicemail, phone setup, patching, monitoring and backups. | The hosted system and its support |
| Your office | Tells us who sits where, keeps each person's address current, and provides a network the phones can use. |
What we commit to, and what we do not
Phones are the one service an office notices within a minute. These are the terms as they stand today.
The rules we are building to
- Keep every customer on a separate tenant, tested against each other before anyone goes live.
- Require a street address on file for every extension before it is switched on. The 911 call path itself is not connected or tested yet.
- Block international calls unless you ask for them.
- Back the system up every night and apply security updates ourselves.
- Answer support from the same engineers who built it. Support hours will be published before orders open.
We do not, yet
- Run a second site. The system lives in one Tulsa datacenter. If it is down, your carrier forwards calls to outside numbers you pick, where the carrier supports that.
- Sell phone numbers or minutes. Your carrier does.
- Enforce a dollar spending cap. Your carrier sets that limit; we limit simultaneous calls and block destinations.
- Offer contact-center features or guaranteed fax.
- Publish prices. They are not set.
Questions
Can I keep my phone numbers?
Yes. Numbers stay with your carrier, in your name. If you leave AOD Voice, they do not move.
What happens when I dial 911?
It will go out through your carrier's 911 service with the address on file for that extension. That path is not connected or tested yet, and no office goes live until it is. We will not switch on an extension without an address, and anyone who works from somewhere else has to tell us the new address first.
What if your datacenter has an outage?
Calls to your numbers forward to the outside numbers you gave your carrier, usually mobiles, if your carrier supports it. Desk phones and the app do not work until the system is back. There is no standby site today.
Which phones work?
The plan is one Yealink desk phone family at launch, plus the phone app. Neither is built yet. Other phones may register, and we do not support them.
Who is behind this?
Admin on Demand, a Tulsa managed-services company since 2011. The phone system is built on open-source software that has been in production use for years.
Want your office in the pilot?
We are taking a small number of existing Admin on Demand customers first. Tell us how many people and which carrier you use today.
918-872-0657